I just placed an order, when will it ship?
All orders are shipped within 24 hours using royal mail tracked delivery. Please allow 2-3 working days for delivery.
What if there is an issue with my order?
We offer a 100% money back guarantee, if a product is defective or damaged. We give you 14 days to send it back for a full refund. Once we have received the product we will refund the full amount of your original purchase. Please Include your name and order number on the returned parcels.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our returns system to get a full refund.
What countries do you ship to?
We currently ship to the UK and Europe.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help. Please send us an email to firstname.lastname@example.org and we will be happy to assist you in any way we can. You can also reach us by filling in the contact us section.